Effective Date: August 12, 2025
Company: Don of Detail LLC (“we,” “our,” “us”)
1. Services Provided
Don of Detail LLC specializes in mobile auto detailing services including, but not limited to, interior and exterior cleaning, paint correction, ceramic coatings, and other vehicle appearance enhancements. Services are performed at the customer’s specified location or other mutually agreed upon sites.
2. Appointment Booking, Timing, and Cancellations
Appointments must be scheduled in advance via our website, phone, or approved booking platforms.
A deposit is required to confirm your appointment. Deposits are non-refundable under all circumstances.
Appointment times provided are estimates. Due to the nature of mobile detailing and factors beyond our control, such as prior job length or traffic, there may be fluctuations in arrival and service times.
We will make every reasonable effort to notify the client promptly if there are any significant delays or changes to the scheduled time.
Cancellations or rescheduling requests must be made at least 48 hours prior to the scheduled appointment.
If a cancellation or reschedule is made less than 48 hours before the appointment, the deposit will be forfeited and the appointment may be subject to a rebooking fee.
No-shows or failure to provide access to the vehicle at the scheduled time will result in forfeiture of the deposit and possible additional fees.
3. Pricing and Payment
Service pricing is based on vehicle size, condition, and selected services as listed on our website or quoted individually.
Final pricing may be adjusted based on the actual condition of the vehicle at the time of service.
Payment is due in full upon completion of services unless prior written arrangements have been made.
We accept payment via cash, card, or approved digital payment platforms.
4. Customer Responsibilities and Disclosures
The customer is responsible for removing all personal belongings from the vehicle prior to service. Don of Detail LLC is not responsible for lost or damaged personal items.
Customers must disclose any pre-existing damage, worn, broken, or fragile vehicle components before service begins.
Don of Detail LLC will not be held responsible for damage to worn, broken, or fragile parts that exist prior to service.
The customer must provide safe, legal, and reasonable access to the vehicle at the service location.
5. Limitations of Liability
While we strive for the highest quality, Don of Detail LLC is not liable for damage resulting from:
Pre-existing vehicle conditions (scratches, chips, dents, worn parts, rust, etc.)
Normal wear and tear
Aftermarket modifications or repairs
Environmental factors such as weather, dust, or contaminants during or after service
Acts of nature, vandalism, theft, or other unforeseen events post-service
Our liability for any claim related to our service shall not exceed the total amount paid by the customer for the affected service.
6. Satisfaction and Complaints
We want you to be fully satisfied. Please notify us within 24 hours of service completion for any issues or concerns.
We will make reasonable efforts to address concerns or provide appropriate remedies, which may include re-service or partial refunds at our discretion.
7. Photo and Video Release
Don of Detail LLC may take photos or videos of vehicles before, during, and after service for marketing or documentation purposes unless the customer expressly objects in writing prior to service.
8. Privacy and Data Use
We collect personal information only to provide and improve our services and comply with legal obligations. Please see our Privacy Policy for details.
9. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice.
The latest version will always be available on our website.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada.
Any disputes arising from these Terms or our services shall be resolved through good faith negotiations or mediation prior to pursuing legal action.
Don of Detail LLC
Sparks, Nevada
Email: [email protected]
Phone: (775) 230-7035
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